Privacy Policy

Dear patient,

At Community Acupuncture Clinic, we are committed to protecting your privacy and personal data. We understand that you have entrusted us with your personal information and we take this responsibility very seriously.
This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) guidelines in the UK.

Information We Collect:
We collect personal information such as your name, address, email address, phone number, and medical history. We collect this information when you fill out a patient intake form, through phone or email communication, and through any other interactions you may have with us. We are unable to send or receive encrypted emails so you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send us is within the bounds of the law.

How We Use Your Information:
We use your information to provide you with personalized care and treatment. We may also use your information to communicate with you about your treatment, to schedule your appointments, to process payments, and to comply with any legal obligations.

Sharing Your Information:
We do not share your personal information with third parties, except when required by law, or when we have your explicit consent to do so.

Storing Your Information:
We store your personal data securely and for the period necessary to fulfil the purposes for which it was collected, or as required by law. After this period, we will securely dispose of your personal data.

Your Rights:
You have the right to access, rectify, or erase your personal data. You also have the right to object to the processing of your personal data and to request that your personal data be transferred to another provider. To exercise your rights, please contact us using the information provided below.

Contact Us:
If you have any questions or concerns regarding our privacy policy, or if you would like to exercise your rights, please contact us at https://www.oksana-acupuncture.com/contact

You can contact the Information Commissioners Office on 0303 123 1113 or via https://ico.org.uk/global/contact-us/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

We may update our privacy policy from time to time. Any changes will be posted on our website, and we encourage you to review our policy regularly.

Thank you for your trust in our practice. We look forward to providing you with excellent care while respecting your privacy.

Sincerely,
Oksana Kozak